Shipping policy
Shipping Policy
Effective Date: April 12, 2025
At High Vibration Creations by Bri, we aim to ensure your custom creations arrive safely and on time. Please review the following shipping guidelines before placing your order:
Processing Time
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All orders are custom-made and require 7–14 business days for production before shipping.
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Processing time does not include weekends, holidays, or shipping transit time.
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You will receive a notification when your order is ready to ship.
Shipping Methods & Rates
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Shipping is available within the U.S. only.
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Shipping rates are calculated at checkout based on package weight, delivery location, and shipping method selected.
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We use standard carriers such as USPS, UPS, or FedEx.
Tracking Information
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A tracking number will be provided via email once your order has shipped.
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Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
Shipping Delays
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We are not responsible for delays caused by the carrier, weather, or incorrect shipping information provided at checkout.
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If your order is delayed beyond the expected shipping window, please contact the shipping carrier directly with your tracking number.
Lost or Damaged Packages
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Once a package leaves our hands and is in the possession of the carrier, we are no longer responsible.
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If your package is lost or arrives damaged, please file a claim with the carrier. However, we are happy to assist you in locating or resolving the issue to the best of our ability.
Incorrect Shipping Information
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Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to the wrong address due to customer error.
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If you notice an address error, contact us immediately at highvibrationcreationsbybri@gmail.com. We’ll do our best to update it before your item ships.